Register for Customer Service Coaching – Tourism & Hospitality Sector
Introduction
In the tourism and hospitality industry, customer service is one of the main functions that promote the industry. Customers in the industry include; tourists, hotel and restaurant guests, travellers, entertainment and festival goers and the like. In the tourism and hospitality industry, there are Do's and Don'ts that every staff is expected to observe and adhere to.
This customer service coaching program in the tourism and hospitality industry was developed to give staff soft skills to enable them manage the expectations of customers and to give them great customer experience.
Course benefits
- Learn how to win and retain customers in the tourism and hospitality industry.
- Learn how to market yourself for promotions or future jobs.
- Practicing good customer service will reduce work related stress and sicknesses.
- Serving customers with a smile keeps you younger and happy.
- You will learn how to avoid development of wrinkles and looking older by serving customers with a smile. Good customer service has curative and therapy benefits.
- Learn how to improve relationship with your colleagues and visitors/tourists and guests.
- Improve your personal image and esteem using good customer service.
Registration Subscription
The coaching program runs for one year at no running cost to participants. Participants only pay annual subscription or contribution only at registration.
Chris Muhango, FCIM
Team Leader, Customer Service Campaign - Uganda
Founder, TIG Institute
79 Bukoto Street, Kamwokya, Kampala, Uganda
Tel : +256 750 335703, +256 772 185653
Email: info@tiginstitute.com, www.tiginstitute.com